Restaurants, Retail, and Franchises
Keynote Speaker

The employee revolution is here. As workers everywhere quit, retire, or change jobs, do you really understand what leads ordinary people to become dedicated employees? In this compelling program, Joe dispels the pervasive myths hindering hiring (Hint: it’s not all about money and it’s absolutely false that ‘no one wants to work.’) and shares the 3 factors that determine whether someone will join your organization, stay long term, and do great work. A riveting, content-rich session related to workforce, staffing, retention, hiring, employee experience, and the future of work. 

Audiences will:

• Learn what's really driving turnover and retention challenges in the labor market post-pandemic 

• Explore the three employee experiences that consistently lead workers to join an organization, stay long-term, and do great work on the job

• Understand how to begin engineering the conditions on your team that turn an organization into a destination workplace 

• Leave with a vocabulary, framework, and resources for improving workforce engagement and employee retention at an individual and organizational level

Why do some teams become high-performing, close-knit, no drama workgroups and others don't? Joe spent years researching this question, resulting in his book lauded and transformational book No More Team Drama. In this captivating, laugh-out-loud funny keynote, teams and leaders discover a blueprint for transforming a team of people into a selfless, harmonious band of collaborators. This program zeros in on what leads to teamwork, collaboration, civility, shared purpose, mutual respect, and belonging on a team.

Audiences will:

• Learn the 4 experiences teams must master together to keep team drama low 

• Discover the interactions on teams that create a more tolerant, more flexible, more forgiving workgroup that is less critical of each other

• Explore how to disrupt patterns of unhealthy conflict and replace them with healthy conflict behaviors 

• Understand how to cultivate a positive, happier workplace that inspires commitment and delivers a better customer experience

In most workplaces these days, uncertainty is constant. Change initiatives, shifting priorities, new technologies, and relentless disruption can lead employees to resist, check out, or sabotage success. In this engaging keynote presentation, Employee Commitment Expert and Hall of Fame Speaker Joe Mull reveals what employees are actually experiencing beneath the surface during times of uncertainty and change and shares practical, evidence-based approaches to keeping people focused, steady, and committed. The result is a team that feels more confident, more connected, and more capable of navigating change together.

Audiences will:

• Identify the style and frequency of communication that keep teams aligned during change, preventing confusion, rumor-driven narratives, and unnecessary anxiety

• Learn techniques to regulate their own reactions so they can steady the emotions and focus of the people around them

• Understand how to give people the confidence to adapt, experiment, and move forward even when the path ahead is unclear

• Leave with questions and scripts to deploy in the moment to help employees process change, think clearly, and stay engaged

Choose this program to help leaders navigating change and uncertainty who want to strengthen communication, stabilize morale, and keep their teams focused and resilient.

In today's evolving workplace, simply directing people isn't enough to get them to want to be the absolute best version of themselves at work every day. What it actually takes is a handful of key interactions that most leaders were never taught to recognize or master, leaving even well-intentioned leaders falling short when it matters most.

In this dynamic, engaging program from Employee Commitment Expert and Hall of Fame Speaker Joe Mull, leaders learn to become the kind of boss who pushes people toward their potential in a way they find deeply inspiring. Drawing on emerging social science research, Joe reveals the hidden psychological ingredients and key interactions that are essential to sparking effort, ownership, and tenacity in others. This program equips every attendee with a clear playbook for moving employees from casual effort to chasing excellence, and with the mindset and language to become the kind of boss people will run through walls for.

Audiences will:

• Identify two critical inputs that must occur simultaneously to activate effort and ownership in others, and why most leaders are only delivering one

• Calibrate their current leadership style against an evidence-based mentoring framework to identify exactly where to adapt for greater impact and performance

• Learn specific phrases and scripts for delivering feedback and coaching that delivers both high support and high accountability

• Discover how to design and guide ongoing growth and development for each direct report that meets the human need to earn achievement and continually progress

Choose this program for deeper insights into the leadership style that produces teams who are committed, change-adaptive, and constantly in pursuit of excellence.

Amid shifting employee values, hybrid work, and the emergence of AI, a leader’s job has never been more challenging. Bosses shoulder the weight of managing competing personalities, navigating difficult conversations, building team cohesion, driving productivity, and so much more. What does it take to succeed in such a demanding work landscape?

The secret is embracing a higher standard of leadership—one that invokes the science of workplace engagement while placing the humanity of people at the center of everything. To thrive in this new age of work, leaders must evolve from simply managing people…to leading in ways that activate commitment.

Drawing from two decades of experience, workforce engagement expert Joe Mull—author of the award-winning book Employalty™—reveals the proven habits and routines that set transformational leaders apart. Through powerful storytelling and evidence-based insights, Joe celebrates the critical role bosses play while equipping them with specific practices to build cultures of genuine commitment in today's complex work environment. This isn't just another leadership program—it’s a rallying cry for those brave enough to evolve how they lead and embrace what it takes to create workplaces where people stay, thrive, and contribute their best work.

Audiences will:

• Rediscover their deeper purpose as leaders and the proven practices that have the greatest impact on team performance

• Learn the daily habits and routines commitment-centered leaders use to inspire genuine loyalty and unleash their teams’ full potential

• Gain practical strategies for building stronger connections and cultivating commitment, even amid today’s complex workplace challenges

• Leave feeling energized, validated, and equipped to transform both their teams and lives through exceptional leadership

At the heart of every great leadership story lies a pivotal conversation that changed everything. Yet too often, leaders struggle with the two most important types of conversations they need to master: feedback and coaching. In this fast-paced, interactive program, workforce expert Joe Mull – author of Employalty and founder of Boss Hero School – reveals the art and science of transformational dialogue. Attendees will walk away with clear scripts and proven frameworks for turning everyday interactions into catalysts for positive change. Through the lens of real-world leadership and workplace situations, Joe shares powerful prompts, thoughtful responses, and strategic approaches to giving feedback and coaching others. Perfect for leaders at all levels, this program delivers keynote-level insights and workshop-style learning to transform how you approach your most important leadership conversations.

Audiences will:

• Know exactly when to coach and when to give feedback, taking the guesswork out of your leadership conversations

• Use proven language that creates measurable shifts in employee performance and commitment

• Ask the questions that get people thinking and solving problems on their own, reducing their dependency on you for answers

• Turn everyday conversations into opportunities for growth and engagement that stick, creating lasting behavior change on your team